Collector Information & Client Care

Every fine art print in my collection is custom-produced to museum-grade standards and prepared specifically for your order. I partner directly with Whitewall - a world-class professional printing lab - to ensure that every piece meets the highest standards of archival quality and fine-art craftsmanship.

Below is complete guidance regarding bespoke production, global delivery, and order management:


  1. Production, Sizing & Order Changes
  • Made-to-Order Lead Times: Because your artwork is custom-produced rather than pulled from stock, printing, hand-inspection, and preparation typically take 7-10 business days before dispatch.
  • Bespoke Sizing Requests: Custom dimension inquiries are welcome. Please connect via the Contact Page to discuss tailored formats. To protect the visual integrity of the work, larger formats are restricted to dimensions that preserve the print's native resolution, sharpness, and optical detail.
  • Order Modifications & Cancellations: Every print enters WhiteWall's production pipeline shortly after placement. If you realise you have selected the wrong photograph or dimension, please contact me immediately. I will do my best to halt processing before printing commences, but once production has officially begun, orders can no longer be altered or cancelled.


  1. Packaging & Global Delivery
  • Gallery-Grade Protection: All artworks are sealed in custom, crush-resistant packaging engineered specifically for international transit. Smaller prints are flat packed with protective coverings. Larger pieces are carefully rolled in acid-free glassine paper and shipped inside heavy-duty, impact-resistant art tubes.
  • Transit Lead Times: Once dispatched, standard international transit via premium global couriers typically takes 3-5 business days, depending on your destination.
  • Customs & Import Duties: 
    • United States: All shipping charges include customs duties, handling fees, and import sales taxes.
    • International (Rest of World): Shipments may be subject to local import tariffs, customs duties, or VAT imposed by your local boarder authorities. These fees remain the responsibility of the recipient.
  • WhiteWall Support & Transit Inquiries: For comprehensive details regarding global fulfillment, tracking, or transit care, please consult the WhiteWall Service Guide.